Privacy Policy

Last Updated: February 10, 2026

Effective Date: February 10, 2026

This Privacy Policy describes the policies of CONDERA, 53 Gorska Ela Str., Sofia 1434, Bulgaria, email: info@conderaltd.com, phone: +389 898 573 029, regarding the collection, use, and disclosure of information that we collect when you use our website (https://www.conderaltd.com) (the "Service").

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the updated version on the Service. The revised policy will become effective 180 days after being posted on the Service, and your continued access or use of the Service after this period will constitute your acceptance of the modified policy. We recommend that you periodically review this page.

Information We Collect

We collect and process the following personal information about you:

Name

Email address

Mobile phone number

How We Use Your Information

We use the information collected for the following purposes:

Marketing and promotional activities

Support services

Administrative information

Customer order management

Website protection and security

Dispute resolution

User profile management

If we wish to use your information for any other purpose, we will request your explicit consent and will use your information only upon receiving it, and solely for the purpose(s) for which it was granted, unless otherwise required by law.

CONDERA processes personal data for the purposes stated above based on the following legal grounds:

Your freely given consent;

The performance of a contract to which you are a party, including preliminary steps taken at your request (processing inquiries, generating quotes);

Compliance with a legal obligation to which CONDERA is subject;

Our legitimate business interests.

How We Share Your Information

We will not transfer your personal information to third parties without your consent, except in the following limited circumstances:

Analytics and statistics

We require third parties to use the personal information transferred to them only for the purpose for which it was provided, and to retain it no longer than necessary to fulfill the said purpose.

We may also disclose your personal information:

To comply with applicable laws, regulations, court orders, or other legal processes;

To enforce our agreements, including this Privacy Policy;

To respond to claims that your use of the Service violates the rights of third parties.

If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of Your Information

We will retain your personal information for a period of 90 days to 2 years after user profile termination, or for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy.

We may need to retain certain information for longer periods for purposes such as record-keeping, compliance with statutory requirements, exercising legal rights, fraud prevention, or other legitimate interests. Residual anonymous information and aggregated data, which do not identify you directly or indirectly, may be stored indefinitely.

Your Rights

Depending on the applicable legislation, you may have the following rights:

Right to access your personal data;

Right to request the rectification or erasure of your personal data;

Right to receive a copy of your personal data;

Right to restrict or object to the processing of your data;

Right to request data portability to another organization;

Right to withdraw previously granted consent for data processing;

Right to lodge a complaint with a competent supervisory authority.

To exercise these rights, you can contact us via email at: info@conderaltd.com. We will respond to your request in accordance with applicable law.

Please note that if you do not permit us to collect or process the required personal information, or if you withdraw your consent for the purposes for which it is necessary, you may not be able to access or use certain features of the Service.

Cookies and Similar Technologies

For more information regarding our use of cookies and your choices, please review our Cookie Policy.

Security

CONDERA protects your personal data in compliance with applicable laws and our data security and privacy policies. CONDERA implements appropriate technical and organizational measures to safeguard your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, access, or accidental or unlawful destruction or damage.

However, given the inherent nature of the internet, we cannot guarantee absolute security and cannot ensure the safety of the information you transmit to us. You do so at your own risk.

Third-Party Links and Use of Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not cover the policies and practices of third parties. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Complaints / Data Protection Officer

If you have any questions or concerns regarding the processing of your information, you may contact our Complaints Officer at:

CONDERA 53 Gorska Ela Str., Sofia, Bulgaria

Email: info@conderaltd.com

We will address your inquiries in accordance with applicable legislation.